Preguntas frecuentes sobre la telemedicina en el hogar
If your child is remote learning and becomes ill, you can get them care from the comfort of home right from a mobile device, using Telehealth at Home through Virtual Visit by Children’s Health Virtual Care. Find answers to frequent questions below.
-
What is School Telehealth at Home?
La telemedicina en el hogar y en la escuela utiliza tecnología de video para conectar a su hijo con un médico o enfermera con práctica médica en Children’s Health. Es una forma rápida, conveniente y segura de ver a un proveedor de atención médica mediante su teléfono inteligente, tableta o computadora. You can have a virtual appointment from the comfort of your home between the hours of 8 a.m. - 5 p.m., Monday - Friday.
-
¿Comparten la información con el pediatra de medicina primaria de mi hijo?
An After-Visit Summary can be provided to you and your child’s primary care pediatrician to continue treatment as necessary.
-
¿Hay algún costo?
Children's Health will collect and verify your coverage if you have commercial health insurance or Medicaid. With Medicaid, your visit will be fully covered. If you do not have health insurance, we encourage you to continue using the school telehealth service. An invoice will be sent to you after your visit. Discounts are available when paid at the time of visit, and no student will be turned away.
If you have questions about billing, please call 844-483-5363, option 1.
-
¿Cómo funciona?
Your child can be treated from the comfort of your home using your smartphone, tablet, or computer. Please follow the steps below to request an appointment:
- Call 844-4TELEMED, Option 1 to schedule an appointment. A scheduler will collect any necessary information and set up your appointment with a Children’s Health Provider.
- Download our Children’s Health Virtual Visit app
- Complete your account enrollment
- Videoconference with a Provider right from your smartphone, tablet, or computer.
- Si es necesario, el proveedor enviará una receta a su farmacia elegida.
- If you have questions about billing, please call 844-483-5363.
-
How do I download Virtual Visit?
Visit childrens.com/virtualvisit for FAQ’s, videos and other resources
For questions about School Telehealth at Home please call 844-4TELEMED, Option 1, Monday – Friday, 8 a.m. – 4 p.m.
