Policies and Procedures
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Patient Rights and Responsibilities
Children’s Health℠ affirms each patient’s right to receive care delivered in a considerate, respectful, dignified and comforting manner. As a parent, guardian or authorized representative of a patient at Children’s Health, you have the right to receive information about your rights and the hospital’s policies related to those rights.....
When you choose to receive information about your child's medical condition by email, we understand the need to guard your privacy and information. Children’s uses an encryption process to ensure the highest level of privacy and security protections of your child's medical information. Encryption is the process of transforming regular text into something unreadable to anyone but the intended recipient, who has the ability to "decrypt" it.
SMS Terms of Service
Children's Health℠ Mobile Messaging provides patients and patient families with a convenient way to interact with Children’s Health System of Texas and its affiliate as listed here. Messages include appointment reminders and other updates related to patient care, experience and related services with our organization.
Quality & Patient Safety
Your child’s safety is our top-priority. Our Patient Safety program, YES to Safety. NO Exceptions. will be part of your experience from the moment you walk in.
The policy of Children’s Medical Center is to provide the best possible care to each patient in a considerate, respectful, dignified and comforting manner. If you have any problems with our services, you have the right to voice a complaint.
International Patient Services
As one of the largest pediatric health care providers in the United States, Children's Health℠ is dedicated exclusively to comprehensive and specialized care for children – regardless of where you call home.