Parking
Complimentary valet parking
Complimentary valet parking is available for our patient families visiting the Dallas ER. Valet service will run from 7 am to 1 am, seven days a week, with after-hours pickup through Security.
Self-parking
Self-parking is available in the Emergency Room and Bright Building Parking Garage (blue garage) adjacent to the Bright Building.
Self-parking is free for all guests with validation. Upon arrival, please bring your parking ticket inside to be validated. Do not leave the ticket in your car.
If you park in the Emergency Parking Garage, please take the elevator down to ground level to enter the ER.
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About
Off Southwestern Medical Avenue, the entrance to our state-of-the-art ER is easily accessible from the convenient circle drive. This is the main entry point for the ER to ensure we’re able to quickly and efficiently connect our patients to the care they need. Right when patients and families walk in the door, a team member will greet them at check-in and direct them where to go.
Highest level of care
Only pediatric Level I Trauma Center in North Texas
To be defined a Level I Trauma Center, a facility must offer a full range of care 24/7, 365 days a year. As part of the Level I Trauma Center at Children’s Medical Center Dallas, our ER provides a multi-disciplinary team specially trained in pediatrics to manage any severe or life-threating injury that your child may face – anytime.
Our ER advancements further our capabilities by making us a more technologically sophisticated emergency care facility with expanded complex care rooms.
An ER inspired by our patients
From severe traumas to broken bones and other medical emergencies, we offer a full range of care centered around our patients, families and the community we serve.
The two-story, 50,000-square-foot Dallas ED has been decorated to resemble our patients’ favorite places such as the sky, ocean, mountains, forest, and more.
Transformtion you'll see across the ER
More than 70 exam rooms, including two specialty exam rooms for dental and ophthalmology
Six dedicated behavioral health rooms, including four rooms featuring specialized Philips Ambient Experience technology to create a relaxing environment
One sexual assault nursing exam room
Four state-of-the-art trauma rooms
All private patient rooms
Dedicated patient family entrance and circle drive with enhanced accessibility
Patient Guidebook
A hospital stay can be overwhelming. At Children’s Health℠, our goal is to help patient families have the best experience possible. Our patient guidebook includes information about services, amenities, visitor resources, frequently asked questions and more.